At Behavior Impact Solutions LLC (“we,” “us,” or “our”) are committed to protecting the privacy of visitors to our website and users of our digital services. This Privacy Policy explains what information we collect, how we use it, with whom we share it, and your rights regarding that information.

1. Information We Collection

   We may collect the following categories of information when you visit our website or register for services:

   • Personal Information

     • Name, email address, phone number, mailing address

     • Date of birth, relationship to client (e.g., parent, guardian)

   • Health and Service-Related Information

     • Referral details and service interests

     • Brief behavioral concerns shared via contact form (please do not send protected health information)

   • Usage and Technical Data

     • IP address, browser type, operating system

     • Pages visited, time spent on pages, click behavior

   • Payment and Transaction Data

     • Payment method, billing address, transaction dates

   2. How We Use Your Information

   We use your information to:

   • Communicate with you about appointments, updates, newsletters, and promotional offers

   • Process payments and manage billing inquiries

   • Personalize your user experience and recommend relevant resources

   • Monitor website performance and troubleshoot technical issues

   • Comply with legal and regulatory requirements

   3. Cookies and Tracking Technologies

   We use cookies and similar technologies to enhance functionality and gather analytics:

   • Essential Cookies enable core site functions (e.g., secure login)

   • Analytics Cookies help us understand site usage through Google Analytics or similar tools

     You can disable cookies in your browser settings, but note that some features may not function properly.

   4. Sharing and Disclosure

   We will not sell or rent your information. We may share data with:

   • Service Providers under written agreements (e.g., payment processors, hosting providers)

   • Health professionals or referral partners when you request or consent to a referral

   • Lega authorities if required by law to protect our rights

     All service providers are contractually bound to handle your information securely and only for the purposes we specify.

   5. Data Security

   We implement measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration and disclosure. While we strive to protect your information, no system is 100% secure.

   6. Children’s Privacy

   Our website is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you believe we have inadvertently collected information from a child, please contact us so we can delete it.

   7. Third-Party Links

   Our website may contain links to third-party sites. This Privacy Policy does not apply to those external sites. Please review their privacy policies before providing any personal information

   8. Your Rights and Choices

   Depending on your jurisdiction, you may have rights to:

   • Access or request a copy of the personal information we hold

   • Correct or update inaccurate or incomplete information

   • Delete or restrict processing of your data

   • Object to certain uses of your information

   • Withdraw consent where processing is based on consent

     To exercise your rights, please contact us at the address below.

   9. Changes to This Policy

   We may update this Privacy Policy to reflect changes in our practices or applicable laws. We will post the revised date at the top.

   10. Contact Us

   If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out:

   Behavior Impact Solutions LLC

   info@behaviorimpactsolutions.com

   337-306-2585